Privacy Policy

Effective Date: May 7, 2026

Welcome to Elite Air Professionals ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, eliteairpros.net, or use our HVAC and refrigeration services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, property address, email address, and telephone number, that you voluntarily give to us when requesting a quote, scheduling a service appointment, or contacting us through our website.

Derivative Data: Information our servers automatically collect when you access eliteairpros.net, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

Financial Data: Financial information, such as data related to your payment method, that we may collect when you pay for commercial or residential HVAC services. (Note: We process payments securely and do not store full credit card numbers on our local servers).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

* Schedule and manage your HVAC service appointments, repairs, and maintenance plans.

* Process your transactions and generate invoices for services rendered.

* Send you email or text notifications regarding your appointments, technician arrival times, or billing.

* Respond to customer service requests and emergency repair needs.

* Improve our website, service offerings, and overall customer experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, scheduling software (like ServiceTitan or Housecall Pro), email delivery, and website hosting.

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of our technicians and others, we may share your information as permitted or required by any applicable law.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on eliteairpros.net to help customize the site and improve your experience. You can set your browser to refuse all or some browser cookies, but please note that some parts of this website may become inaccessible or not function properly if you do so.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Elite Air Professionals

865 Nevada 7

Buckner, AR 71827

Email: Eliteairpro@gmail.com

Phone: (870) 947-0873

Terms Of Service

Terms of Use

Effective Date: May 7, 2026

Welcome to Elite Air Professionals. These Terms of Service ("Terms") govern your use of our website located at eliteairpros.net (the "Site") and the HVAC, refrigeration, and related services we provide (the "Services").

By accessing our Site or booking our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Services Provided

Elite Air Professionals provides commercial and residential heating, ventilation, air conditioning (HVAC), and refrigeration services.

Estimates and Quotes Any estimates provided via the Site, over the phone, or in person are good-faith approximations based on the information provided. Final costs may vary if unforeseen circumstances or additional required repairs are discovered upon physical inspection or during the course of work.

Rig ht to Refuse Service We reserve the right to refuse service to anyone for any reason at any time, including if a work environment is deemed unsafe for our technicians.

2. Customer Responsibilities

To ensure we can provide the best possible service, you agree to:

* Provide accurate and complete information when requesting a quote or booking a service.

* Ensure our technicians have safe, unobstructed access to the HVAC/refrigeration equipment requiring service.

* Secure any necessary approvals, permits, or permissions from landlords or property managers prior to our arrival, unless otherwise agreed upon in writing.

3. Payment Terms

Invoicing Payment for Services is generally due upon completion of the work or upon receipt of our invoice, unless a prior commercial payment arrangement or financing has been established.

Late Payments: We reserve the right to charge late fees or interest on past-due balances as permitted by Arkansas law. We may also suspend ongoing maintenance or warranty services if your account is not in good standing.

4. Warranties and Guarantees

We take pride in our quality workmanship. Elite Air Professionals provides specific warranties on our labor and passes through manufacturer warranties on parts and equipment.

* The specific terms, duration, and conditions of your warranty will be detailed on your final invoice or service agreement.

* Warranties may be voided if equipment is tampered with, improperly maintained by a third party, or damaged by acts of nature (e.g., floods, lightning).

5. Limitation of Liability

To the maximum extent permitted by law, Elite Air Professionals shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or our Services. Our liability for direct damages arising out of any specific service call or installation shall be limited to the total amount paid by you for that specific service. We are not responsible for pre-existing system deficiencies or structural issues unrelated to our specific scope of work.

6. Intellectual Property

All content on eliteairpros.net, including text, graphics, logos, and images, is the property of Elite Air Professionals and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written consent.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law provisions. Any legal action or proceeding related to our Site or Services shall be brought exclusively in the state or federal courts located in Arkansas.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Effective Date." Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at: